In the menu at the top of the operator's website, you can find the "Certificate Inquiry" link from which you can consult any certificate using the NIF, NIE, Passport or DNI number from other countries. A list is displayed with all the certificates associated with that document number and you can access the details of what you are looking for through the "view" link. At the end of the certificate detail page, you can find the option to revoke it, by previously choosing the reason that the citizen has indicated.
It can also be done from "Revocation", enter the number of the accrediting document and select the certificate to revoke it, accessing the detail page of the same as explained in the previous paragraph.
A certificate can only be revoked when a citizen requests it, and must sign the corresponding revocation document, which will be archived. The only exception to this is when the operator has a problem during the issuance of the certificate and does not complete the process correctly. In this case, the operator must ex officio revoke this certificate and sign the appearance document.
If the issue was done in software, the certificate has not been generated yet and therefore cannot be revoked. Therefore, you simply have to make a new issue, letting the previous one expire (at 90 days) on its own. The operator will not have uniqueness problems with this certificate because the certificate is not issued until the citizen downloads it. Only the appearance document associated with the correct issuance must be given to the citizen, but the Registration Entity idCAT must keep the signed copies of both operations, the erroneous issuance and the correct issuance.
In order to be able to revoke the certificate issued with the identification document that no longer exists, the citizen must provide the certificate from the civil registry stating which was his previous certifying document and which is the new one, given that if the citizen only provides the new document will not appear in the idCAT database.
The new idCAT will be made with the data of the new identification document.
In order to be able to revoke the idCAT certificate when the original identification document has been stolen from the owner, it is necessary for the citizen to file a complaint.
See the filing procedure found in the Registration Entities Procedures FAQ idCAT
From September 2023 it is no longer possible to suspend or enable a idCAT certificate.
Certificates can only be revoked, according to the procedure indicated at the beginning of this FAQ.