This Support Portal is that of the idCAT Registration Entities (Public bodies that issue the idCAT to citizens).
If you are a citizen and need support with the idCAT Certificate or the idCAT Mobile, see:
To verify whether the validation of a idCAT certificate has really come to an end, you can access through the page ( https://scd.idcat.cat/login ) the "prevalidation query" option in the top menu . If you find results, it means that the certificate request has been generated correctly and is pending download by the citizen.
Note: Remember that to access this plan you must have the T-CAT operator card inserted.
If you do not find results in "prevalidation query" it could be that the certificate has already been downloaded and, therefore, you will find it in the "certificate query " option in the top menu with the start date of validity.