This Support Portal is for the idCAT Registration Entities (Public bodies that issue the idCAT to citizens).
If you are a citizen and need support with the idCAT Certificat or the idCAT Mòbil, consult:
What does the citizen need to obtain the idCAT Certificate?
To obtain the idCAT Certificate, according to Law 6/2020, of November 11, and the conditions of use of the service , you only need to:
- Be over 18 years old (you can apply from the day after turning 18)
- Have one of the identification documents indicated in the "identification document models" section (DNI, TIE, European Union Citizen Registration Certificate or Passport) in a valid state, that is, that it is not expired.
- Have a personal email address.
- Validate your identity in person at an idCAT Registration Entity .
NOTES about identification documents:
- To issue the idCAT Certificate, only the identification documents listed in the previous list are accepted.
- Foreigners can prove their NIE number by providing the following documents:
- TIE: in addition to the NIE, it has a photograph and, therefore, is used to issue the idCAT with this card. Please note that according to the applicable regulations, the validity of the TIE card is extended until the resolution of the extension request, as long as the renewal has been requested up to 90 days after its expiration and the corresponding resolution is pending (Regulation for the development of the Organic Law on the rights and freedoms of foreigners in Spain).
- European Union citizen registration certificate: it is necessary to provide another official document with a photograph (for example passport or ID card from the country of origin).
- The administrations have their applications configured to allow electronic processing with certificates made with NIF and NIE; however, it is not common for them to allow access with certificates issued from a passport or DNI from other countries. The procedures that can be carried out independently of the accrediting document contained in the certificate are those that have nothing to do with the public administration, such as, for example, signing documents.
Identification document models:
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The DNI certifies the identity of the holder, as well as their Spanish nationality. National identity documents from any of the member countries of the Schengen Agreement are also accepted. |
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The foreigner identity card (TIE) is a physical document that proves the legal residence of a foreigner in Spain. |
European Union Citizen Registration Certificate. Document that certifies the registration of citizens of the Union in the Central Register of Foreigners. This document must always be accompanied by a document with a photograph, ID card or Passport. | |
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Passport is a personal identification document with international validity, which identifies its holder, issued by the authorities of a country. |
Related content:
Request for the idCAT Certificate
Can a citizen request an idCAT certificate for a third person?